For unrivalled contracted, or one off IT support, Eko UK offer qualified Microsoft Certified Systems Engineers for remote and on-site assistance. We are committed to ‘Customer Service without limits’ providing value for money, reducing downtime and support costs. We are personable, customer focused and our clients know they can rely on us when required.
We offer Instant Remote Assistance using Citrix GotoAssist to solve problems rapidly. Our help desk http://support.ekouk.com is used to log calls and monitor all assistance requests. Reports are available detailing response times and work carried out.
Eko UK has partnered with Phoenix Small Business Services which specialises in support and installation of office computer systems. Phoenix and Eko have a long standing relationship and working together was a logical choice for each company.
Together we are able to cover Sussex, Surrey, London and further afield if required.
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