Patches & Updates
We apply the latest Magento patches, plugin updates and ensure everything continues to work smoothly so you can focus on your business and sales.
Backups & Security
We've a range of backup options to keep your data, customers and sales safe and secure. We'll also get you back up and running in a flash should the worst happen.
Hosting & Migration
Specialist hosting developed exclusively for Magento with <1 second page loads. We also bring years of experience migrating your data into and out of Magento.
Fully Managed Magento Maintenance
Our combined support & hosting packages include the following products and services as standard:
- Security patches applied
- Daily security scans
- Assistance with disaster recovery
- Daily local backups
- Daily off-site backups
- Uptime monitoring
- Analytics review
- SEO recommendations
- Site speed monitoring
- Clear, friendly advice and support when you need it
- UK based team
Limited Time Offer
Try us FREE
We are confident you'll love working with us and be happy with the extra ideas, knowledge and support we can bring to your business. For a limited time we are inviting new customers to try us out for free.
As such, we'll work with you to duplicate your site to our super fast Magento hosting servers for free. You can get a feel for exactly how we work, you can see how much faster your site runs and if you don't want to go any further you don't have to pay a penny.
All prices are excluding VAT. These are the 'from' prices and may be higher for particularly complex or high traffic online stores.
Magento regularly release security patches and software updates for Magento 1 and Magento 2 on a regular basis. (You can see a list of recent patches here https://magento.com/security/patches)
Applying the patches can not only be tricky and require programming knowledge but they can also cause unexpected side effects or issues on your store.
Eko will ensure your Magento store is always up to date with the latest patches and assist in correcting issues that may arise as a result of the updates that Magento issue.
Regular security scans are run to ensure that your site is patched, up to date and protected against attacks and problems before they happen.
Should the worst happen and you're site gets compromised, we'll get you back up and running quickly and painlessly. We'll then help you trace the attack point and get it patched up. Typically these issues arise via the use of third party plugins from other developers that you might have installed. While we pro actively look to ensure things like this don't happen, there are always new and trickier ways that hackers use and staying ahead of them is a never ending task.
Depending on your support agreement you'll get allocated dedicated development time each month to help you with plugin installs, tweaks, changes and new features. Typically these jobs should total no more than an hour per month but that allocation is entirely up for discussion depending on your needs.
Making changes can cause unexpected side effects. This is why we get you set up with a staging copy of your site that is not available to anyone but you and us. That way new changes and plugins can be tried and tested before rolling them out to your live public website.
If you host your Magento store on our specialist hosting then as part of the migration we'll work with you to optimise your site and get your pages faster than you can blink. We typically help our new customers go from around 07 seconds per page load to under 1 second.
If you host with us we'll keep regular backups of your site so you have peace of mind. You don't have to do anything.
Need some assistance getting your products or data into your Magento store? We've got you covered.
As part of any migration to our hosting and support plans we'll give you a run down of things you could look to improve to get better search engine rankings, visitor traffic and ultimately conversions to sales. We'll also present new ideas and suggested changes on an ongoing basis to ensure you never stop growing.
Shipping configuration and options can be one of the most confusing and difficult things to get right with online stores. We have years of experience configuring some of the most complicated shipping logic you'll find and we'll be able to help you too.
We'll give your site a health check and make sure you're collecting all the useful and valuable analytics / traffic data that you should be with Google analytics.
We'll ensure that when you share your products and pages on social media that appealing images, titles, descriptions and content show up instead of random or unrelated content.
From time to time you'll have questions about how to achieve things with your Magento store or perhaps even wonder if something is even possible. We are on hand to answer your questions and help give you additional input and advice based on our years of configuring and growing Magento stores.
Why our customers choose us
Understanding how your customers interact, their buying habits, what works and what doesn’t for your specific industry is essential for your store to reach it’s full potential. Quite simply we can bring you the difference between just ‘another online store’ and a successful one.
When you work with our highly experienced Magento e-commerce team (based in the south of the UK by the way) we can significantly grow your online retail business. We’ve generated over 7 million for our customers and that continues to grow every day. Let us do the same for you.